If you feel that someone is in immediate danger of harm from abuse, neglect or exploitation, call local law enforcement immediately.
When you see suspected abuse, neglect or exploitation, it is easy to think that “somebody should do something.” Let that somebody be you. While many professionals are required by law to report suspected elder abuse, that is no substitute for the power of alert neighbors, friends and family members. There are no costs or penalties for reports made in good faith, and you can choose to file a report anonymously. Your action could save a person’s life.
Abuse in the home or community
The Ohio Department of Job and Family Services supervises the state’s Adult Protective Services program, which helps vulnerable adults age 60 and older who are in danger of harm, are unable to protect themselves and may have no one to assist them. County departments of job and family services receive and investigate reports of abuse, neglect and exploitation and evaluate the need for protective services.
To report suspected abuse, call the statewide, toll-free help line at 1-855-644-6277, contact your county Department of Job and Family Services, or use the Ohio Adult Protective Services Online Referral tool.
Abuse in a nursing home or assisted living facility
The Department of Aging is home to the Office of the State Long-Term Care Ombudsman, which advocates for people receiving home care, assisted living and nursing home care. Paid and volunteer staff work to resolve complaints about services, help people select a provider and offer information about benefits and consumer rights. To report suspected abuse in a nursing home or assisted living facility or by staff of a home care agency, call the State Ombudsman’s Office toll-free at 1-800-282-1206, or contact your regional long-term care ombudsman program.
The Ohio Department of Health investigates suspected abuse, neglect, misappropriation, and exploitation in licensed nursing homes and residential care facilities and maintains a nurse aide registry.
Financial exploitation and scams
The Ohio Attorney General's Office provides services to help older adults avoid scams and abuse, report exploitation and more. The Attorney General also operates the Missing Adult Alert system, which can help law enforcement locate missing at-risk older adults.
The Ohio Department of Commerce, Division of Securities, arms older consumers with tools to recognize and avoid investment fraud, and offers tip sheets on older adult fraud and guardian financial abuse.