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10 Million Mask Mailing Project
Image shows an example of a mailer with an envelope, brochure, and pack of masks.


The Ohio Department of Aging and the Ohio Department of Health, with support of the Ohio Department of Administrative Services, are pleased to announce the launch of the 10 Million Mask Mailer. During the month of December, more than 10 million disposable face masks will be mailed to 2.1 million Ohioans age 65 and older. Each mailer includes five masks and information about staying well throughout the winter.

Wearing a mask that covers your nose and mouth helps protect you and those around you from COVID-19. 

Ohioans age 65 and older were identified through the Department of Aging’s Golden Buckeye program. Contracted teams then set to work on assembling mailer envelopes, which include five non-medical disposable masks and COVID prevention information. According to the Centers for Disease Control and Prevention, these are among the most effective mask types.

The 10 Million Mask Mailer is the second phase in Ohio’s campaign to get masks directly to older citizens. Over the Thanksgiving holiday, the agencies distributed masks to individuals within community living settings with the assistance of the area agencies on aging and other local partners. Funding for both phases of the mask mailer program was provided to Ohio by the U.S. Department of Treasury under the Coronavirus Aid, Relief, and Economic Security (“CARES”) Act. 

Frequently Asked Questions

I am an older Ohioan. How do I get free masks?

The Ohio Department of Aging worked with the Ohio BMV to get the addresses of individuals age 65+. The mask should be mailed to that address soon.

How will I know that the masks are from the State of Ohio?

The masks are being mailed in either a bubble envelope or a stay-flat cardboard envelope that is approximately 6”x9” in size. Below is exactly what the outside mailing envelope looks like:

Image shows an example of an envelope used in the Mask Mailing Project

What is in the envelope?

Enclosed in the envelope is an informational brochure and a polybag containing 5 face masks. The face masks are non-medical, 3-ply disposable masks with ear loops.

Download the brochure.

Are the masks safe to use?

These 3-ply disposable face masks offer good protection for you and others. The masks were packaged using safe handling procedures. You should feel safe to use these masks.

Are the masks washable?

No.

Where can I get more masks?

Non-medical disposable face masks are sold online and through large retail stores.

I received an envelope addressed to someone else.

The envelopes were addressed to Ohioans aged 65 and older who live at residential addresses. The envelope also is addressed to “Or Current Resident” in case the intended recipient no longer lives at the address. If you are the current resident, we hope that you will read the informational brochure and make use of the masks for yourself, your family, or a neighbor.

I don’t want the masks. How can I send them back?

If you do not want the masks, we encourage you to share them with neighbors, family and friends. If you need to mail them back, please do not open the envelope and simply “return to sender.” Unwanted masks should go to: 30 E. Broad Street, B-1, Columbus, OH 43215. This is the Department of Administrative Services who will help get them to someone in need. This is also the return address on the envelope.