The Department of Aging is organized into nine divisions. Each division performs or supports a critical function of the agency or the aging network.
The Executive Division (EXEC) directs the daily operation of the department. Staff set goals, draft budgets, and guide policy. They represent the agency to partners, decision makers, and the people we serve. They propose and analyze legislation, and offer testimony. They support the development of person-centered programs and services.
Director: Ursel McElroy
Assistant Director: Jennifer Carlson
Analytics and Compliance Division
The Analytics & Compliance Division (ACD) helps the department and our partners improve service delivery. Staff monitor the performance and compliance of contracted providers. They compile and analyze data. Using business intelligence, they help department and area agency staff make decisions about the delivery and management of programs and services.
Division Chief: Dr. Mina Chang
Communications and Government Outreach Division
The Communications and Government Outreach Division (CGO) coordinates public and media outreach. Staff create and distribute publications and resources to educate and inform multiple audiences. These include articles, newsletters, videos, websites, social media, and more. Staff plan special events and recognitions, such as the Ohio Senior Citizens Hall of Fame. Staff also operate the Golden Buckeye program.
Division Chief: Tessie Pollock
Division for Community Living
The Division for Community Living (DCL) manages home and community-based services for seniors and younger adults with disabilities. These services are accessed through the Aging and Disability Network. Staff operate long-term care programs funded by Medicaid, state funds, and grants. Programs include the PASSPORT Waiver program, the Assisted Living Waiver program, and PACE. The division coordinates with Ohio's PASSPORT administrative agencies and contracted service providers.
Division Chief: Vacant
Elder Connections Division
The Fiscal Division (FD) monitors the programs, services, and agencies that receive our funding. Staff ensure compliance with applicable regulations, statutes, and policies. They manage grants, process payments, and track spending. They manage the department's purchasing, revenue, travel, and inventory. Staff also prepare and monitor the biennial budget for the department.
Division Chief: Jeff Jordan
Human Resources Division
Information Systems Division
Office of the State Long-Term Care Ombudsman
The Office of the State Long-Term Care Ombudsman safeguards the rights of consumers of long-term care and other services throughout Ohio. The division's mission is to advocate for excellence wherever consumers live. Representatives of the State Ombudsman throughout Ohio seek resolution of problems and advocate for home care consumers and residents of long-term care facilities, with the goal of enhancing their quality of life and care. Division staff manage the Long-term Care Consumer Guide, which provides information about Ohio nursing homes, residential care facilities, and class 2 residential facilities.
Deputy State Long-Term Care Ombudsman: Erin Pettegrew
In addition, the Ohio Department of Aging houses and supports the work of the Board of Executives of Long-Term Services and Supports.