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Privacy Notice and Policies

Updated January 2023

This website, aging.ohio.gov, is a service provided by the Ohio Department of Aging. We recognize the importance of privacy to our website visitors. This Privacy Notice & Policies apply only to aging.ohio.gov. An Ohio.gov website with a different agency or other name immediately to the left of Ohio.gov is maintained by another Ohio government agency and is governed by the policies of that agency. 

Visitors to aging.ohio.gov should be aware of the following information.

What we collect

Personally identifiable information provided to us through our contact form.

  • Please do not submit to us sensitive personally identifiable information such as social security numbers, driver's license numbers or medical or financial information through our contact form.

Generic, Internet-user information. It may include:

  • Internet protocol address of the individual computer (or proxy server) making the request,
  • Type of internet browser or computer operating system you are using,
  • Date and time you accessed this site,
  • Webpages visited on this site, and
  • Internet address of the site from which you may have linked to this site.

How we collect information

Personally identifiable information is collected through voluntary disclosure by you through online forms and e-mail questions.

Our website uses log files and web cookies to capture generic, Internet-user information each time a request is made to view a page within this website.

What we do with the information we collect

Personally identifiable information you submit in e-mail or online forms is used so that we can answer or process your request as effectively as possible.

All information collected through server log files is used in aggregate form to analyze usage trends and statistics to help us improve our website. It may also be used to identify and respond to threats to the State network.

Cookies may be used when necessary to complete a transaction, to process data submitted to us online, or to facilitate ongoing Internet interaction.

Public records and when we share your information

Ohio public records law requires state agencies to disclose most documents and records, including electronic records. Therefore, information submitted through this website may be subject to disclosure pursuant to a public records request. Please be aware that for public records, Ohio law requires us to disclose the records despite requests to keep information confidential.

We will share personally identifiable information submitted through e-mail or online forms with other Ohio state agencies when necessary to respond to your e-mail request or process your online form. For example, if you have a question regarding the privacy of state income tax filings, we may forward your question to the Ohio Department of Taxation.

Any information collected through this website that indicates a threat of harm to people, property or systems or a violation of a law may be shared with law enforcement and used in connection with a criminal investigation, prosecution or other legal proceedings.

Access and dispute of information

Under sections 1347.08 and 1347.09 of the Ohio Revised Code, individuals have access rights to their information maintained in personal information systems. "Access rights" means you have the right, with limits, to inspect, correct, and dispute such information. 

For record-keeping systems not covered by chapter 1347 of the Revised Code, we will work with you to give you the opportunity to inspect, correct or dispute information, if any, about yourself in other records system we maintain, subject to restrictions or limits in Ohio law.

How we protect your information: Confidential personal information and our policy on protecting privacy

The Ohio Department of Aging requires its employees and contractors to respect privacy and protect personally identifiable information regardless of the form and system in which it's kept. 

Ohio Revised Code 1347.15 requires the Ohio Department of Aging to adopt rules regulating access to the confidential personal information the agency keeps, whether electronically or on paper. Our rules pertaining to confidential personal information may be found on the Ohio Department of Aging Currently Effective Rules page under Chapter 173-13: Confidential Personal Information (Ohio Administrative Code). 


Any further questions concerning the privacy policy for the Ohio Department of Aging should be directed to the chief legal counsel. Use our contact form to get in touch. Written correspondence may be sent to:

Ohio Department of Aging
Attn: Chief Legal Counsel
30 E Broad St, 22nd Floor
Columbus, OH 43215-3414

Link Policy

The Ohio Department of Aging operates aging.ohio.gov as a public service to Ohio residents and visitors worldwide. Aging.ohio.gov provides links to external websites that are not maintained or controlled by the state of Ohio. The Ohio Department of Aging is not responsible for the content of external websites. A link to a non-governmental website does not constitute endorsement.