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Transportation Options

A young man helps an older woman out of the passenger seat of a car. Both are wearing masks and gloves for protection.

Do you need help finding transportation in your area?  Most Ohio communities have a variety of options, some with free or reduced fares.  Eligibility requirements such as age or income may apply.   

Senior Transportation Programs: Your area agency on aging or local senior center may be able to help eligible older adults make essential trips, such as for medical appointments, errands, shopping, and more.  Call 1-866-243-5678 to be connected to the agency serving your community. 

Public Transit Agencies: Public transit offers fixed route and bus services for people with disabilities.  
Ohio Transit Links - American Public Transportation Association (apta.com)
Transit System Map & Contact List | Ohio Department of Transportation

Ohio Mobility Management Program: A mobility manager can assess your eligibility and match you with the best transportation options in your community. (Note: Mobility managers may not be available in every community).  
Mobility Management | Ohio Department of Transportation

Non-Emergency Medical Transportation (NEMT): Transportation to health care services may be available if you have Medicaid.  Call your managed care plan, MyCare Ohio plan, or Medicare Advantage plan to learn more.  Call the Ohio Medicaid Hotline at 1-800-324-8680 for more information or to determine your eligibility for Medicaid. 

Ridesharing: Ridesharing companies, such as Uber and Lyft, provide on-demand ride services provided by community members using their personal vehicles. Customers typically order rides via an app on a smartphone and pay with a credit card.

2-1-1: Call the 2-1-1 phone code to get information and referrals for health and social services in your community, including transportation and other support for older and people with disabilities.