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Erin Pettegrew named Acting State Long-Term Care Ombudsman Bookmark

Erin Pettegrew named Acting State Long-Term Care Ombudsman

Columbus, Ohio – Erin Pettegrew was named Ohio’s Acting State Long-Term Care Ombudsman on Monday by Beverley Laubert, Interim Director of the Ohio Department of Aging, who recently vacated the state ombudsman post after being appointed to lead the agency by Governor John R. Kasich. As Acting State Long-term Care Ombudsman, Pettegrew will continue to promote person-centered care for all of Ohio’s long-term care consumers, putting them at the heart of all care decisions and giving them a voice about what care they receive, from whom, when and where.

Pettegrew has served the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman for more than 12 years. As the Ombudsman Projects Coordinator, she oversaw Ohio’s Nursing Home Quality Initiative, including quality improvement projects, such as Person-Centered Staff Engagement and Music & Memory, and managed the long-term care facility resident and family satisfaction surveys. She coordinates the Ohio interagency resident transition team in the event of a long-term care provider closure, assuring the safety and rights of displaced residents. She provides training and technical assistance to regional long-term care ombudsmen and assists in quality improvement and monitoring programs.  She also serves on The National Consumer Voice for Quality Long-Term Care Leadership Council.

Prior to joining the office of the state long-term care ombudsman, Pettegrew served as a budget analyst with the Ohio Legislative Service Commission and as a local government liaison with the Ohio Department of Development.  She is a graduate of Ohio University with a B.S.C. in Interpersonal Communication and an M.A. in Political Science, and completed the Series in Applied Gerontology Education program through The Ohio State University.

About the Long-Term Care Ombudsman –The Office of the State Long-Term Care Ombudsman advocates for excellence in long-term services and supports wherever consumers live.  Call toll-free, 1-800-282-1206, to learn more or to volunteer.


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