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The Ohio Department of Aging

Ohio Department of Aging Long-Term Care Ombudsman - Regional

Twelve Regional Long-term Care Ombudsmen safeguard consumers of care services in their areas, advocating for quality care, investigating complaints and giving them a voice. About half of these regional programs are part of the Area Agency on Aging, while the other half are housed within other community service and advocacy agencies.

Ombudsmen field complaints about long-term care services, voice clients' needs and concerns to nursing homes, home health agencies, and other providers of long-term care. While they do not "police" nursing homes and home health agencies, they work with the long-term care provider and you, your family, or other representatives to resolve problems and concerns you may have about the quality of services you receive.

Ombudsmen link you with the services or agencies you need to live a more productive, fulfilling life, advise you on selecting long-term care in Ohio, inform you about the rights of consumers and provide information and assistance with benefits and insurance.

Program Profile: Office of the Long-term Care Ombudsman

Regional Long-term Care Ombudsman Programs

Ohio's regions for senior services

  • Region 1 - Cincinnati Area
    Serving Butler, Clermont, Clinton, Hamilton & Warren counties
    Mary Day, Managing Ombudsman, Pro-Seniors LTCOP
    7162 Reading Road, Suite 1150
    Cincinnati, OH 45237
    1-800-488-6070
    www.proseniors.org
     
  • Region 2 - Dayton Area
    Serving Champaign, Clark, Darke, Greene, Logan, Miami, Montgomery, Preble & Shelby counties
    Monica Wynn
    11 W. Monument, Suite 606
    Dayton, OH 45402
    1-800-395-8267
    www.dayton-ombudsman.org
     
  • Region 3 - Lima Area
    Serving Allen, Auglaize, Hancock, Hardin, Mercer, Putnam & Van Wert counties
    Marianne Bradshaw
    200 E. High Street, 2nd floor
    Lima, OH 45801
    1-800-653-7778
     
  • Region 4 - Toledo Area
    Serving Defiance, Erie, Fulton, Henry, Lucas, Ottawa, Paulding, Sandusky, Williams & Wood counties
    Stacey Premo, Advocates for Basic Legal Equality
    525 Jefferson Avenue, Ste 300
    Toledo, OH 43604
    1-800-542-1874
     
  • Region 5 - Mansfield Area
    Serving Ashland, Crawford, Huron, Knox, Marion, Morrow, Richland, Seneca & Wyandot counties
    Bev Tatro
    2131 Park Ave. West
    Mansfield, OH 44906
    1-800-860-5799
    www.aaa5ohio.org/services
     
  • Region 6 - Columbus Area
    Serving Delaware, Fairfield, Franklin, Fayette, Licking, Madison, Pickaway & Union counties
    Rebecca Cooper
    3820 Trueman Court
    Hilliard, OH 43026
    1-800-536-5891
    www.centralohio.easterseals.com
     
  • Region 7 - Portsmouth Area
    Serving Adams, Brown, Gallia, Highland, Jackson, Lawrence, Pike, Ross, Scioto & Vinton counties
    Kaye Mason-Inoshita
    8058 Ohio River Rd.
    Wheelersburg, OH 45694
    1-800-582-7277
    www.aaa7.org/site/448/long_term_care_ombudsman_program.aspx
     
  • Region 8 - Marietta Area
    Serving Athens, Hocking, Meigs, Monroe, Morgan, Noble, Perry & Washington counties
    Kimberly Flanigan, Area Agency on Aging
    P.O. Box 370
    Reno, OH 45773
    1-800-331-2644
     
  • Region 9 - Cambridge Area
    Serving Belmont, Carroll, Coshocton, Guernsey, Harrison, Holmes, Jefferson, Muskingum & Tuscarawas counties
    Sam McCoy
    821 Anola Ave., Suite D
    Dover, OH 44622
    1-800-967-0615
     
  • Region 10a - Cleveland Area
    Serving Cuyahoga, Geauga, Lake, Lorain & Medina counties
    David Simpson, LTCOP
    2800 Euclid Ave., Suite 200
    Cleveland, OH 44115
    1-800-365-3112
    www.ltco.org
     
  • Region 10b - Akron Area
    Serving Portage, Stark, Summit & Wayne counties
    Sam McCoy, LTCOP
    1550 Corporate Woods Pkwy.
    Uniontown, OH 44685
    1-800-421-7277
     
  • Region 11 - Youngstown Area
    Serving Ashtabula, Trumbull, Columbiana & Mahoning counties
    John Saulitis
    5555 Youngstown Warren, Ste 2685
    Niles, OH 44446
    1-800-686-7367
    http://www.aaa11.org/HomeTopNav/Ombudsman.aspx