QUALITY

Welcome to The Ohio Department of Aging

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The Ohio Department of Aging

Ohio Department of Aging Service Provider Information

Medicaid Waiver Provider Information

The Ohio Department of Aging's philosophy of care is simple: provide consumers with quality-based services and supports that promote the highest level of independence and highest quality of life they are able to achieve and maintain. ODA believes in consumer-directed services, individual choice and community engagement. Ohio's elders should have an array of quality services from which to choose that support their values, promote their health and foster their independence.

Core values include:

  • Ohioans have high quality and flexible choices in services, settings, and caregivers. Their informal support systems (family, friends and personal advocates) are integrated into services and supports.
  • Ohioans experience seamless access to and administration of services.
  • Individuals live with dignity in the settings they prefer.
  • Consumers choose and direct services and supports.
  • A comprehensive and coordinated system of services is tailored to individual unique needs.
  • Ohioans are served by a cost-efficient and responsive long-term services and support system.
  • Clinical, programmatic and fiscal accountability.

ODA certifies agency, non-agency, assisted living and consumer-directed individual providers that are currently operating and providing services in their communities. All parties interested in becoming an ODA-certified Medicaid waiver provider must apply for certification online through the Ohio Department of Jobs and Family Services' MITS Portal.