QUALITY

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The Ohio Department of Aging

Ohio Department of Aging Annual Report

State Fiscal Year 2014

Introduction

Ohio Department of Aging Annual Report cover image

Dear Partner in Serving our Elders:

Technology pioneer Bill Gates once said of the modern age: “Never before in history has innovation offered promise of so much to so many in so short a time.” He was, of course, talking about computers and electronics, but his words are no less true for the aging network. We do, indeed, work in a time of great innovation in elder services and supports. Our aging population is growing and changing, and at the Ohio Department of Aging, we have embraced the fact that we will not meet the needs of our Golden Buckeyes by simply doing the same things better. For several years now, we have been courageously seeking and adopting new and promising practices in order to keep our state on the leading edge of serving our elders.

As you will see in this report, our priority today is to understand how the programs and services we operate and administer impact our consumers on a personal level. We have shifted from measuring success based on the number of services provided and consumers served toward whether we are meeting the needs and preferences of those consumers in a way that is meaningful to them. In short, we aren’t just offering choice, we’re giving them a true voice and an active role in their own lives.

In this report you will see many ways the department and our partners in the aging network are blazing new trails to create a better future for all Ohioans, but especially those who have played such a pivotal role in making Ohio the great state it is today. We owe it to them and future generations to continue to innovate and keep our citizens’ needs at the forefront of all we do. We have and will continue to create a better life and higher quality of care for all Ohioans.

Bonnie K. Burman

Bonnie K. Burman, Sc.D.
Director
Ohio Department of Aging

Download the Annual Report.